Louise Ferguson

Louise Ferguson is a research associate with the Work Foundations iSociety project, and co-authored its 2003 report Getting By, Not Getting On: Technology in the UK Workplace. She is a leader of the Usability Professionals Association International Voting and Usability Project, and has written widely about technology, user experience and voting design.

Democracy needs good design

In the debate surrounding new voting technologies acquired by many individual states and counties across the United States during 2003-04, most commentators have missed the real reason why the country

By Louise Ferguson

/ 18 Oct 2004