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NHS plc by Allyson Pollock

8 - 02 - 2008
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Rupert Read reviews NHS plc by Allyson Pollock.

This book exposes the terrible damage being done to the NHS by New Labour's addiction to privatization.

I've just finished reading a book by Larry Elliott and Dan Atkinson: their prescient polemical little masterpiece, Fantasy Island: Waking up to the incredible economic, political and social illusions of the Blair legacy. That book paints a powerful picture of Britain as a debt-sodden country overdrawing badly on its ‘natural capital'. (See also Theodore Dalrymple's provocative review here) One of the cleverest chapters in the book is their devastating and in fact very funny (if it wasn't so tragic) expose of the dreadful worst-of-all-worlds melange that is the Blair-Brown looking-glass landscape of the ‘public services' as they are ‘reformed' (i.e. privatised) into oblivion. Elliott and Atkinson show powerfully how Britain has to choose between, on the one hand, public services for all, and on the other hand, a ‘choice'-based illusion of public service which will serve the wealthy and leave the poor reliant on a second-class (but nice-and-cheap) system.

They rely heavily on and cite with appropriate hat-tipping the book that above all others makes clear the painful nature of this choice: Alysson Pollock's magisterial NHS plc. The opening lines of its closing chapter, "The emerging health care market", make the stakes starkly evident:

The NHS is being dismantled and privatised. Very soon every part of it will have been ‘unbundled' and commodified...a new business dynamic is taking charge of the ways in which services are provided and patients are responded to. The dramatic costs involved - in terms of loss of equal access and universal standards, as well as of money - are concealed by claims of ‘commercial confidentiality' and by tearing up the once-exemplary systems of NHS accounting

Our New Labour government's most brilliant achievement of spin has not been its - exposed and now failed - effort to conceal the truth over why it attacked Iraq, but its - largely successful - concealment of the destruction under its tutelage of Labour's greatest ever achievement. It is an act of true political brilliance that the NHS is being dismantled by the Party that created it whilst successfully posing as its saviour.

But, as Pollock predicted, and Elliott and Atkinson point out, this PR success too is unravelling. The NHS is in serious financial trouble, and for the first time ever, more citizens now trust the Tories (heaven help us!) with the NHS than New Labour.

When I was at Oxford taking PPE 20 years ago, my best friend was Simon Stevens, who went on to become Tony Blair's key health policy adviser. Back then, he was a socialist. Now, he is Chair of United Health Europe, one of the US's giant corporations profiteering from the break-up of the NHS, and angling to take over doctor's surgeries across the UK. That little timeline symbolises quite a lot about what has happened to the NHS.

As for me, meanwhile: One of my proudest moments ever at Green Party Conference was chairing a plenary session at which Pollock's mentor and co-author Colin Leys spoke out about NHS plc to rapturous applause. But the message needs to get out far wider. The almost unbelievable story about how the most successful health service in the world is being taken from us brick by brick and pound by pound needs to be widely known.

One can say in response that the NHS was never perfect. Indeed, Pollock herself details how it was perhaps fatally compromised by primary care never being nationalised. One could add to that something that Pollock neglects to address: the deep importance of prevention, and how ultimately what we need is not only to defend the NHS, but to transform it into a national wellness service, with a smaller budget for its big hospitals.

But the NHS was incredible value for money and the envy of countries and experts from Moscow and Havana to Berlin and Washington. And I've started speaking in the past tense since, for now, the NHS is half-abolished. It is dying; or rather, being killed, because of the dogmatic neo-liberal belief of Brown et al that private solutions must trump public ones. It is on the way to becoming little more than a kite-mark for numerous outsourced profit-making operations.

If one wants to understand how the NHS has been cherry-picked, cream-skimmed, and bled dry financially by the private sector, at the bidding of the Party that once upon a time created it, then there is one thing above all that one needs to do: read this book.

(Allyson Pollock, NHS plc, Verso 2004)

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A California Health Insurance Salesperson (not verified) said:

Fri, 2008-08-08 18:16

I think that the demise of your NHS is sad. Here in the US, many of us are sincerely wanting the same, but our "elected" leaders tend to be moving toward privitization as well. When money controls government, that's what happens.

nhsiskillingus (not verified) said:

Thu, 2008-05-01 18:50

Allyson Pollock contributes nothing to the debate on healthcare and the need for the NHS to pull itself, however slowly, into the 21st century when it comes to healthcare delivery.

If the private sector is the root of all evil as you would assume by the disjointed rambling she calls a book. I would assume Allyson must be sleeping naked in a public park, surviving on a diet of earthworms and stinging nettle leaves, as they are the only things that would allow her to avoid having to pay the private sector for food, lodging or clothing.

Well she's not. Allyson would rather take on the roll of champagne socialist, begrudge anyone a better health service. Instead of remaining agnostic about who provides services and base those decisions on outcomes and quality care.

Even the French provide 40% of healthcare through private providers. By the way that's a fact not a Pollock supposition. They have far better access to care than we do and significantly better outcomes, not to mention, and I know this is hard to believe of the French, far more responsive, clean, tidy and knowledgeable staff.

So Allyson continue the crusade. Insure that this most important of debates, because this is about life and death, is informed on your baseless idealistic verbiage and we will continue to have hundreds of people, like they did in Maidstone, die needlessly. And before you start your tirade may I please say that the patients in Maidstone died because they were neglected by their public sector doctors and nurses. You of course will blame the government, privately employed cleaners, and those nasty managers, none of whom ever touched the patient. That's the wonderful thing about baseless argument, its like having Alzheimer's, you are always right!

Elio (not verified) said:

Tue, 2009-09-15 23:43

just goes to show how well your brain was washed. C.Diff outbreak at maidstone caused by many factors and yes the management were deeply culpable and above them the government. Read the report.
But hey lots of handwashing notices and audits of folk washing hands. The final insult the collective belief that clinical staff did not wash their hands. Blame deflected. Job done.

charliemarks (not verified) said:

Sun, 2008-02-17 02:12

People are voting with their feet for a better service - not for the privatisation of the NHS. Just becasue I can't afford to buy fairtrade foods doesn't mean i want poor farmers to get screwed by multinationals.

And bebedora - the fact you link to the economist says a lot about your own income bracket! Perhaps you might do alright if the NHS gets sold off and we're on our own like people in America, but I know that most of my family would be without insurance cover as it's getting harder to pay the bills we already have.

Ed (not verified) said:

Sat, 2008-02-16 09:08

Since UnitedHealth Europe took over the Normanton Medical Centre ( a GP Surgery), the opening hours have been extended to 8am to 8pm 5 days a week.

Over 30% more local patients have registered at the clinic - if people voting with their feet is any measure then the public seem to rather like the new part public / part private model.

Rupert Read (not verified) said:

Mon, 2008-02-11 21:58

With all due respect to "It just couldn't be any worse than it is now" Bebedora: you are ignorant.

Please read the book, and then you won't be, any more.

Anther thing worth doing: Watching Michael Moore's 'Sicko', to see how much worse it can get (Btw: did you know that private healthcare is in effect banned in Canada? Now THAT is progress...)

Rupert Read (not verified) said:

Sat, 2008-02-09 09:33

http://www.keepournhspublic.com/index.php

http://greenhealthservice.blogspot.com/search?q=is+the+key+to

These are good places to start.

Bebedora (not verified) said:

Sat, 2008-02-09 14:43

This is silly - most other European countries with publicly funded healthcare don't insist on the government running and owning all hospitals. In the Netherlands, many are owned by not-for-profit organisations. In France, while there are some hospitals owned by the government, they are managed independently, and have to compete with entirely private hospitals. Both of these countries perform significantly better in international comparisons on healthcare than any part of the UK, France routinely coming in the top two.

On the other hand, the way we currently manage hospitals is a joke, and a lot of it is due to the 'public solutions' you espouse. Wages are fixed across the whole of England (except in Surrey and London, where they can be a bit higher), resulting in areas of the country with higher living costs having fewer, worse, and less experienced nurses, causing unnecessary deaths*. You can't top up treatment you get from the NHS with private treatments, resulting in more people dying**. As for 'not nationalising primary care', I'd say that controlling which GPs everyone in England can see is quite enough nationalisation. I am, ludicrously, banned from attending the GP's surgery closest to where I live, as it's 'not in my area', but I can visit one further away in roughly the same direction, and similar situations abound.

The old public NHS, dead? Good. The new, looks-private-but-is-just-the-same-as-it-was-before-only-more-expensive NHS, dying? Even better. Because whatever we do - a single national insurer, or European-style social insurance - it just couldn't be any worse than it is now.

*http://www.economist.com/world/britain/displaystory.cfm?story_id=10566877

**http://www.timesonline.co.uk/tol/news/uk/health/article3257529.ece

Caspar Henderson (not verified) said:

Fri, 2008-02-08 09:39

OK, but what is your prescription given where we actually are now?

charliemarks (not verified) said:

Sat, 2008-02-09 00:51

Democratic control, public provision - the former will make for improved devilery of service, the latter will massively reduce costs (no PFI, contract cleaners, etc.)

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