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About Jamie Woodcock

Jamie Woodcock is a fellow at the LSE and author of Working The Phones. His current research focuses on the digital economy and the transformation of work. Follow him on Twitter: @jamie_woodcock.

Articles by Jamie Woodcock

This week's editor

“Sunny

Sunny Hundal is openDemocracy’s social media editor.

Constitutional conventions: best practice

End of the line: surveillance, precarity and resistance in the call centre

I spent six months undercover in call centres, researching how workers are subject to constant watch, psychological pressure, and what they do to resist. This is what I discovered.

Listen to a recorded audio version of this article on curio.io.

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