Sarah O'Connell worked as staff for BBC news for five years and has since freelanced for them, on and off, until the present day. Her first play, Concrete Jungle, premieres at the Whitefield Garrick, Manchester on 25th July. @Saracoconnell
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Published in: ourBeebThe BBC has lost touch: here's how it could re-connect
A filmmaker advises BBC news staff on how to better engage with the harsh realities of life for many in Britain.