> ## Content Index
> Fetch the complete content index at: https://www.opendemocracy.net/llms.txt
> Use this file to discover other available public pages before exploring further.

# The future of public service reform
- URL: https://www.opendemocracy.net/en/the-future-of-public-service-reform/
- Published: 2007-05-23T13:05:50.000Z
- Updated: 2019-02-14T22:36:11.000Z
- Author: openDemocracy Supporters
- Tags: #en, #Migrated, #Import 2026-04-09 18:23

**Jon Bright (London,** [**OK**](http://ourkingdom.opendemocracy.net/?ref=opendemocracy.net)**):** The Policy Network [announced](http://www.progressive-governance.net/researchprogrammes/publications.aspx?id=180&pub=526&ref=opendemocracy.net) today that "Public Matters: the Renewal of the Public Realm", their report on the future of public service reform, will be published on the 1st of June.

The report, which is already [available in summary format](http://www.progressive-governance.net/uploadedFiles/Publications/Publications/Executive%20Summary-final%20%282%29.pdf?ref=opendemocracy.net) (opens PDF document), will praise Labour's record on reform of public services, but argue that more power should be devolved from states to individuals. Eye-catchingly, Public Matters will suggest that increased individual choice and personalisation of services should be balanced by punishment of citizens who misuse them - favouring, for example, fines for missed NHS appointments - seemingly taking inspiration from Brown's argument for a notion of modern British citizenship based on rights *and* responsibilities. How we define what it means to be a British citizen has perhaps never been so important.