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UK’s website for Ukrainian refugees is not available in Ukrainian

Exclusive: Home Office call centre staff said they have been deluged with applicants reporting technical issues

UK’s website for Ukrainian refugees is not available in Ukrainian
A Ukrainian woman speaks on the phone from a shelter in Lviv.
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Ukrainians fleeing war are being forced to spend hours translating application forms for the UK’s resettlement scheme because the government has not provided a Ukrainian language option.

Britons who have signed up for the Homes for Ukraine programme told openDemocracy that the expectation that people fleeing war would be able to complete the application was “ridiculous”.

One British woman said it took her seven hours to help a Ukrainian family fill out their application, which required them to scan and convert documents while staying in a shelter in Lviv.