IMAGE: PATRICK KODUAH
Today we publish the story of Emma, who suffered a mini-stroke after being harassed by the UK’s Department for Work & Pensions. Her mother Penny complained to all the right people but there was no clear line of accountability, no identifiable person to take responsibility for easing the stress of Emma’s move to the Personal Independence Payment, a long-term disability benefit.
So, when on Friday the work & pensions minister Iain Duncan Smith resigned, saying that disability benefit cuts were indefensible within a Budget that rewards higher rate taxpayers, there was a brief moment of relief for Penny.
