Jeremy Hunt declared three years ago that the beleaguered NHS quality regulator, the Care Quality Commission (CQC), should become an authoritative source of a “single version of the truth”. The CQC accordingly trumpeted a makeover of its inspection regime, with a purportedly more professional and expert approach.
However, CQC has continued to be criticised by parliament, complainants and whistleblowers for lack of attention to detail, failure to listen properly to concerns, inaccurate inspection reports and poor data quality.
