Caroline Molloy is openDemocracy's UK health and social affairs correspondent, a journalist and speaker. She has written extensively on politics, public services and the welfare state, and has a particular interest in public services and technology.
The pandemic should have been a chance to decry inequality and demand change. Instead, Labour tried to win a patriotism contest with the Tories, and lost
Exclusive: With the original 12-month outsourced contracts due for renewal, Labour MPs and activists have demanded immediate end of contact-tracing scheme
The government has given the giant firm £40m to oversee 'failing' Test and Trace – with no sign of any contract. So just what are they doing for the money?
As Serco's share price soars, government accused of "shovelling huge sums of public money to a handful of outsourcing companies without competition, rigour or accountability".
Revealed: Controversial firm has won previously unreported coronavirus testing contract – while critics label its £108m call centre deal ‘astonishing’ and ‘unethical’.