openDemocracy is a not-for-profit website publishing fiercely independent, public-interest journalism. Founded in 2001, we were early pioneers of the ‘digital commons’ model, building a platform for rigorous comment, analysis and debate which now reaches all corners of the globe. To date, we’ve published more than 25,000 articles by more than 5,000 authors. We're visited by people in every country on Earth, and our audience continues to show impressive year-on-year growth, currently averaging more than half a million unique visits a month.
This is a key position in a small organisation with global reach, in a period of exciting growth and development. You will be working closely with staff at all levels to ensure the efficient operation of our site, delivery of all types of content, and supporting the development of new strategic partnerships by coordinating technical and design development. openDemocracy has modest resources and great ambitions; you will be expected to organise your time efficiently and to deliver on multiple workstreams, but you will also be encouraged to be creative, to challenge assumptions and to think outside the box.
- Manage site and domain accounts (including CMS, CRM and Google apps)
Coordinate site maintenance alongside developers to ensure ongoing site security and performance
Organise development requests and manage new technical projects
Act as the primary point of contact for technical issues
Train and support editors and partners in the publishing, curation, distribution and delivery of content
Lead on site design, ensure site-wide consistency and develop stylistic guidelines
Coordinate the design and development of new forms of content, including different ways of packaging the archive
Work towards bringing mobile and app use to the forefront of our thinking
Relationships and communications
Manage relationships with external partners, contractors and service providers
Regularly report to staff and external partners on technical, performance and design issues
Manage the recruitment, retention and workloads of volunteers
Support the main site Editor and Editor-in-Chief in securing and maintaining strategic partnerships
Maintain and grow syndication and advertising partnerships as productive revenue streams
Manage tech and website budget, and feed into annual organisational budget-setting
Feed into the strategic development of the organisation: suggest and drive forward fresh ideas for technical innovations, partnerships and potential revenue streams
Monitor and report on site analytics and social media
Keep up to date on developments in technology, publishing and open source development
Attend internal meetings including Board meetings when required
Act as an advocate for openDemocracy at external events
We are looking for someone with a minimum of two years experience in digital publishing and with technical competency. You’ll have an interest in Creative Commons publishing models, as well as open source development. You will enjoy, if critically, the content of openDemocracy and engage sympathetically with the passions editing arouses without wishing to be an editor yourself.
This is an organisation that does much of its work remotely, so you will need to demonstrate excellent interpersonal skills, with sensitivity to the dynamics of communicating online. Ideally, you’ll have experience managing volunteers remotely.
You’ll show that you can be disciplined with your time, responsive to partners and colleagues, and capable of taking the initiative to keep projects moving. You’ll have experience of creative problem-solving under pressure. The ability to set priorities and meet deadlines is important, as is project management experience.
Solid technical skills - ideally HTML and CSS knowledge and experience with content management systems - are essential. An interest in user-led development and design would be a distinct advantage.
This is a full time role, based in our office in Dalston with optional home working. £25 - £28k per annum, based on experience.
Friday 5th December midnight (GMT). First round of interviews will likely take place on Wednesday 10th December, and we hope to move quickly from there.
A covering letter outlining how you meet the person specification and a brief CV should be sent to Jess Thomas, Head of Operations: [email protected]