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GP practices face funding threat as online service ‘targets’ young people

Doctors and NHS staff raise the alarm as the GP at Hand model threatens the very survival of NHS general practice.

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Image: Person using mobile, CC0 license.

The traditional GP practice, in place since the NHS’ inception in 1948, is under serious financial threat from a new online service that is draining funding from surgeries.

Doctors in Unite (DiU) – part of Unite, the country’s largest union – are warning today that the online NHS GP at Hand service, powered by private digital health provider Babylon, is signing up predominately young people – and putting the future care of vulnerable groups at risk.