Katiba Institute, a non-profit constitutional research and litigation institute, argues that Meta could afford to prevent the dissemination of harmful content but actively discriminates in how it treats concerns from Africa compared to the rest of the globe.
Speaking to openDemocracy, a public interest lawyer at the institute, Dudley Ochiel, said: “Katiba got involved in the case because it concerns the unchecked use of Meta platforms to spread hate speech and disinformation.
“With the large number of users from the region, and the potential for ethnic and other conflicts in Kenya and Ethiopia, Meta should do more. Kenya has about 70 ethnic languages used on Meta platforms, but Meta does not moderate in those languages.”
The effects of Facebook's unregulated content have not only been felt in Ethiopia, the petitioners’ lawyer alleged in the statement on Wednesday, but have crossed into Marsabit County in neighbouring Kenya, where there has been an increased spate of violent attacks among local clans.
The case was filed in Kenya, where Meta’s sub-Saharan operations are based. Ochiel told openDemocracy this is where content moderation decisions “that affect the larger part of Africa are made”.
In a statement sent to openDemocracy, Victoria Miguda, Meta’s corporate communications manager in East Africa, said the company has strict rules against hate speech and incitement to violence, adding that Meta has invested “heavily in teams and technology to help us find and remove this content”.
Miguda continued: “Our safety and integrity work in Ethiopia is guided by feedback from local civil society organisations and international institutions.
“We employ staff with local knowledge and expertise, and continue to develop our capabilities to catch violating content in the most widely spoken languages in the country, including Amharic, Oromo, Somali and Tigrinya.”
Miguda added that Facebook is doing more to counter harmful content in Ethiopia, as outlined in Meta’s blog titled, ‘An Update on Our Longstanding Work to Protect People in Ethiopia’.
The case has received support from several human rights organisations such as Global Witness, Amnesty International, Article 19, Kenyan Human Rights Commission, Kenya’s National Integration and Cohesion Commission.