Caroline Molloy is editor of openDemocracy UK and OurNHS, a journalist and speaker. She has written extensively on politics, public services and the welfare state, and has a particular interest in public services and technology.
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Published in: Dark Money Investigations: InvestigationRevealed: ‘Failing’ Serco won another £57m COVID contract without competitionAs Serco's share price soars, government accused of "shovelling huge sums of public money to a handful of...
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Published in: openDemocracyUK: InvestigationPressure mounts to scrap ‘failed’ contact tracing contracts as renewal loomsSerco and SITEL staff have been told to expect more work, despite disappointing delivery of the first five months of...
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Published in: openDemocracyUK: InvestigationSerco lands another £45m for ‘failing’ COVID Test and Trace schemeRevealed: Controversial firm has won previously unreported coronavirus testing contract – while critics label its...
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Published in: openDemocracyUKQuiz: Who are the winners in the coronavirus goldrush?Global recession may be causing hardship for millions, but some well-connected firms are still winning in the...
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Published in: openDemocracyUK: InvestigationGovernment accused of new ‘U-turn’ on local COVID contact tracingExclusive: None of Serco or Sitel's contact tracing staff will be deployed locally, government admits – as councils...
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Published in: ourNHS: InvestigationSerco and Sitel to get more public money despite track-and-trace fiascoA third of the workforce are to lose their jobs and fewer than half of contacts reached, but outsourcing giants will...