The competition regulator has launched an investigation into gas boiler manufacturer Worcester Bosch over concerns it has been misleading customers with “confusing or inaccurate green claims”.
The announcement by the Competition and Markets Authority (CMA) follows openDemocracy’s investigation last month that revealed British Gas sales advisers were misleading customers by telling them the Worcester Bosch boilers it installed were “hydrogen ready” and that “all the country will be hydrogen eventually”.
On the back of that story, more than 1,400 openDemocracy readers emailed the regulator, which enforces consumer protection law, urging it to investigate greenwashing by the gas industry over hydrogen.
