Two years have passed since the first internally displaced people (IDPs) appeared in Ukraine. Following Russia’s annexation of Crimea in March 2014, some residents of the peninsula fled to mainland Ukraine. These people feared repression from the new authorities, or simply did not want to remain among their fellow citizens who supported the “Russian spring”.
A much greater influx of refugees began later that summer, when the military conflict began in the Donetsk and Luhansk regions of eastern Ukraine. Thousands of people had already left Crimea, but now hundreds of thousands of people needed help. Government figures from spring 2016 refer to nearly 1.8 million refugees, including roughly 20,000 people from Crimea.
Ukraine’s refugees have become something of an underclass. Deprived of their rights, they face bias and discrimination
Government bodies were slow to react, and when they did, their efforts were disproportionate to the scale of the crisis. If wasn’t for the humanitarian relief organised by NGOs and volunteer groups, then Ukraine’s IDPs would have faced this situation by themselves. In fact, the only thing Ukraine’s bureaucracy managed was to infringe refugees’ basic rights — electoral and social. In turn, politicians who blamed the conflict entirely on residents of the Donbas played this response up.
Ukrainian media frequently cast IDPs in a poor light, especially at the start of the conflict, whereas now they choose to avoid the topic entirely. As a result, Ukraine’s refugees have become something of an underclass. Deprived of their rights, they face bias and discrimination.
Standing in for the government
At the very beginning of the conflict, those fleeing the east found shelter wherever they could — in derelict children’s camps, sanatoriums or dormitories. Food, medicine and other urgent supplies were usually provided by volunteers and NGOs, which relied on private donations or grants from international funds.
A couple of steps away from Andriyivskiy descent in central Kyiv is the Humanitarian Aid Centre for refugees on Frolovskaya street — one of the best known aid centres in Kyiv. It’s located on the premises of a former textile factory, and people work from makeshift offices in old wagons and desks inside tents. There’s a warehouse for humanitarian aid, a playground, a computer class and much more besides. The whole operation is run by volunteers, many of whom are refugees themselves.
Humanitarian Aid Centre for Refugees on Frolovskaya street, Kyiv. (c) Vitalii Atanasov.The centre opened in August 2014 and has since been able to help over 25,000 people. “At the start, endless queues would build up and we worried that we couldn’t help everybody who approached us,” says Alena Lebed, a volunteer. “We provided them with food and urgent necessities, gave them a hot meal and helped them find accommodation and work.”
“Refugees still need housing. Many are still living in temporary camps, old sanatoriums and in conditions unsuitable for normal life”
Alena says that the centre has survived on donations alone the entire time — the state helped only with the wagons. She believes that Ukraine’s government have hardly reacted to this crisis, adding that laws that should have regulated the status of refugees and state support for them don’t work.
“Refugees still need housing. Many are still living in temporary IDP camps, old sanatoriums and in conditions unsuitable for normal life,” continues Lebed.
Sooner or later, most IDPs have to find housing on their own. The government has allocated a monthly payment of 440 hryvnia (16 euros) to each refugee, supposing that this would be enough for renting accommodation. Of course, that turned out to be insufficient. Moreover, for people of working age, this payment is restricted to a period up to six months. Pensioners also have the right to extend their allowance by another half a year.
In Kyiv, the walk from the metro station to one of the dormitories where refugees now live takes 20 minutes. A loud motorway overpass, then a school, followed by a dirt road that turns to mud in the rain. This leads through abandoned building sites to a nine-storey building on Kustanaysky street.
At first glance, it looks quite decent — neatly tiled walls and brightly-painted balconies. The front door is shut; to enter the building you have to talk to the caretaker through an intercom.
Over the past year and a half, three dozen families — refugees from annexed Crimea and the war-torn Donbas — have been living in this very building. Until recently, they lived relatively peacefully. In December 2015 a notice appeared in the hallway: the residents were given a month to move out of the building, just in time for New Year. There was no signature under the announcement, simply the faceless words “the administration”.
“The formal reason given for the eviction was that several families had not paid their utility bills,” says 24-year old Yaroslav, who lives at the dormitory. “Firstly, there were only one or two such families, and secondly, they were really faced with difficult circumstances — for example, a mother was unable to pay after her son had just undergone an operation.”
Apartment block on Kustanaysky street, Kyiv. (c) Vitalii Atanasov.Yaroslav shares a room of 20 square metres with his mother and older brother. They’ve been here since autumn 2014. “When everything started, I was studying in Kharkov in the faculty of law,” explains Yaroslav. “I returned to Donetsk, to my relatives, and there’d already been shelling. Two weeks later, I moved to Kyiv. I thought I wouldn’t be here for long — firstly, I’d stay with relatives. They put up with me for three months and then asked me to clear out. That’s how we turned up here,” he says, glancing around the cramped room.
As we talk, I learn that, according to a law passed in 2014, the Ukrainian authorities are supposed to guarantee free accommodation for IDPs for six months. As it happens, this has never actually worked out — even when appropriate accommodation has been found. The same thing also happened here: even though the dormitory belongs to a subdivision of the Ministry of Justice, the refugees were no better off.
“The rent was only slightly below average. We were dealt with as though we were tourists, and even charged a tourist tax,” adds Yaroslav’s mother Tatyana.
In post-Soviet Ukraine, social services have never been a priority. Over the past two years, the government has been working closely with the IMF, which demands that social spending be “optimised”
She tells me that when the IDP families refused to move out of the building in the depths of winter, to live out their days on the streets, their electricity was cut off for ten days. It was January, and as there was already no gas or central heating, life without electricity became a lot harder. “It was so cold, dark, and damp,” remembers Tatyana. “We slept under four blankets each, as the temperature approached freezing. I could see steam from [Yaroslav’s] mouth as he slept.”
In order not to freeze to death, residents appealed to the state service for emergency situations, and the agency set up a heated tent outside their front door. “Those who couldn’t bear the cold could warm up there for a while,” says Yaroslav.
In his words, attempts to evict the IDPs from the dormitory building continue to this day. In order to save their home, the residents have collectively bought their case to the Kyiv courts. They’re convinced that state officials have designs on the building — they want to privatise it.
On the blacklist
In post-Soviet Ukraine, social services have never been a priority. Over the past two years, the government has been working closely with the IMF, which demands that social spending be “optimised”. The policy has had visible results so far: in just two years, for instance, utility rates have trebled.
The authorities want to save money on everybody, and Ukraine’s displaced people are no exception. This partially explains the state’s introduction of strict controls on IDPs, virtually identical to Soviet-era residency permits. IDPs are thus required to obtain a “resettler document”. Without it, they can’t receive their pension, nor social welfare; they can’t pay taxes, see a doctor or get a pharmacy prescription.
October 2015: destroyed hospital, Slovyansk. CC BY-ND 2.0 European Commission DG ECHO Follow / Flickr. Some rights reserved.But even people who do get these documents, with all the associated stamps, still can’t feel secure. In March, the government dramatically changed the rules: former prime minister Arseny Yatsenyuk declared that “crooks masquerading as refugees are receiving millions of hryvnia from the state budget”, and that welfare payments were to be suspended for some 150,000 people. Human rights defenders believe that the number of people affected may be several times higher.
It turned out that the SBU, Ukraine’s security services, had drawn up “blacklists” of IDPs, which the Ministry of Social Policy then used to suspend payments, including pensions. The SBU has never explained how these lists were drawn up.
In eastern Ukraine, the policy of blacklisting IDPs has hurt people on both sides of the frontline. The family of Aleksandr Slynko, living in the city of Kharkiv, has received neither disability benefits nor any other social welfare payments since March. “In March I was admitted to hospital in a critical condition, and shortly afterwards the payments stopped. After many inquiries, I discovered that the SBU had put us on the blacklist,” says Aleksandr.
In eastern Ukraine, the policy of blacklisting IDPs has hurt people on both sides of the frontline
Employees of Ukraine’s Ministry of Social Policy explained to Aleksandr that when they had arrived at his address to assess his status, nobody had been at home. “Why did nobody tell me?” he wonders, perplexed. “Perhaps my wife was out walking with the kids, but all the same, I was in hospital.”
The Slynko family is in dire financial straits. “The volunteers have given us some money to cover utilities, and provided us with food. But April will soon be over, and our last money will run out with it. How can we go on living?” he screams down the telephone.
To date, no government official Aleksandr has contacted has guaranteed that the payments will be restored.
Fraudsters and fighters
I meet volunteer Aleksandra Dvoretskaya at the House of Free People, a resource centre for IDPs, in Kyiv’s Podil district.
Dvoretskaya is a refugee from Crimea. She left the peninsula in spring 2014 after sensing a real threat from the new authorities. Back during Maidan, someone had put up posters outside Dvoretskaya’s apartment block with her photograph, telephone number and home address. The anonymous authors asserted that Aleksandra was a “traitor of Crimea who supported the criminal Maidan”. After moving to the mainland, Dvoretskaya found a job coordinating Vostok-SOS, an organisation that helps refugees and people who have suffered as a result of the war.
She calls these “blacklists” discriminatory and illegal. “For many people, social and pension payments are the only source of survival,” Aleksandra tells me. In the first instance, these payments are vital for those Ukrainian citizens who’ve continued living on occupied territory. These people cannot collect their payments until they officially register as displaced persons and get the necessary documents.
Some people consider IDPs "traitors". СС: Yu. Gusev. / UNHCR / Flickr. Some rights reserved.“They’ve basically been forced to register as IDPs,” Dvoretskaya continues. Given that the banking system doesn’t work in unrecognised republics in the east, these people regularly risk their lives to cross the border, use the ATM and then travel back. Middlemen often do this for them — for a small percentage.
Indeed, the “blacklists” largely target these citizens. “According to the logic of the bureaucrats, you can’t be a resident of Ukrainian temporarily occupied territory,” Dvoretskaya explains. “Because if you are, according to the minister’s words, you’re a resident of the DNR or LNR, a fraudster and separatist.”
“Practically speaking, displaced persons possess fewer rights than other people. It’s as if they’re being punished for ‘summoning Putin’”
The discrimination faced by displaced people is, according to Dvoretskaya, a result of the dehumanisation inherent to armed conflict. “Practically speaking, displaced persons possess fewer rights than other people. It’s as if they’re being punished for ‘summoning Putin’. What would be humiliating for a normal pensioner is fine for a pensioner who’s fled the Donbas, as if he should suffer to atone for his sins.”
Volunteers and displaced persons had hopes for Ukraine’s State Agency for the Reconstruction of the Donbas, established at the beginning of 2015. But the agency is yet to make any impact, and Ukraine’s new government is now creating a Ministry of Displaced Persons and Occupied Territories in its place. Given the successes of the old agency, few people believe the new ministry will change anything for the better.
For instance, Dvoretskaya remembers the parliamentary hearings devoted to IDPs in February. “The volunteer and rights organisations that I work with saw these hearings as a victory. But in the end the ministers just ignored them, they didn’t even attend.” These were the first parliamentary hearings on the subject of internal displacement to be held in Ukraine, and around 350 NGOs were represented.
If Ukraine’s displaced persons are allowed to integrate fully into local communities, then they’ll lose their ability to influence the political future of the occupied territories
Six months prior to the February hearings, the Ukrainian parliament revoked the right of displaced persons to vote in the October 2015 local elections. Aleksandr Kliuzhev, an analyst for the OPORA monitoring organisation, tells me that while this decision was legal in theory, in practice it violated international standards. “People didn’t have an opportunity to influence decisions made at a local level, in the places where they live. They still don’t.”
October 2014: humanitarian aid point, Kyiv. (c) Emilio Morenatti / AP / Press Association Images. All rights reserved.According to Kliuzhev, leaders of Ukraine’s parliamentary factions don’t see displaced persons as a potential electorate. “Firstly, politicians don’t understand how to work with IDPs, given that they don’t live in one particular place, but are spread out across the regions,” Kliuzhev tells me. “And secondly, political prejudices worked their magic: the population of Luhansk and Donestk regions had a political position different to the one that dominated in the ruling coalition.”
Kliuzhev also sees the coming Minsk negotiations as a reason for a lack of interest. For Kliuzhev, if Ukraine’s displaced persons are allowed to integrate fully into local communities, then they’ll lose their ability to influence the political future of the occupied territories.
Ukraine’s displaced persons don’t just face discrimination from state institutions. Stereotypes in Ukrainian society also play a role. For example, in many regions, displaced persons find it hard to rent apartments and encounter problems in finding work.
I meet Elena Blomberus, mother of three, to talk about this. Before the war broke out, her family lived in Pervomaisk, Luhansk, but after shelling continued uninterrupted in August 2014, she moved to Kharkiv. Blomberus’ voice begins to falter when she remembers that time: “We left literally in what we were standing in. We crawled out of the basement when the shelling stopped. We thought we’d leave for a few weeks maximum, we only took a small bag with us.”
Displaced persons also face prejudice when looking for work. Although there are no official barriers to employment for IDPs, in practice, it’s different
But the war didn’t stop, and for Elena’s family, the biggest problem has been accommodation — they were refused at a series of apartments. “When I was looking for somewhere to live in Kharkiv, I bought a listings paper. They asked me: are you from Luhansk? I said that I was, I thought they’d help. And they said no, sorry. And I’ve had that a bunch of times.”
Displaced persons also face prejudice when looking for work. Although there are no official barriers to employment for IDPs, in practice, it’s different. Vitaly Dudin, a specialist in employment law, tells me that “Employers in Kyiv have a negative attitude to people from Donestk, and don’t want to take them on. This is connected with negative stereotypes, and fears, for example, that a displaced person on a permanent contract can then change his or her residency permit.”
Dudin believes that, generally speaking, Ukraine’s labour market favours the employer. “Even HR experts admit it: the supply of workers, including cheap ones, in the big cities has increased. Displaced persons are very often forced to work unofficially, which is profitable for the employer.”
Maksim Butkevich, a journalist and rights defender, remembers that when the first wave of displaced persons appeared, they were greeted very warmly. “There were declarations by politicians, including the mayor of Lviv, and on a grassroots level: come, we’ll sort everything out, Ukraine is a united country. The war in the Donbas happened later, and the reception after wasn’t so welcoming.”
First off, there were many more people in the “second wave”. Second, it was mostly activists and supporters of Maidan that came from Crimea. “At that time, people left the Donbas for very different reasons, the majority were fleeing the GRADs, bullets and bombs. They could have opposed Maidan, or, more likely, just want to be left alone,” Butkevich tells me.
Long before the conflict in Donbas broke out, Ukrainian society had come to entertain a negative stereotype of people from Donetsk. Residents of Donetsk were people of “low culture”, bandits who respected brute force and who voted for the Party of Regions or the Communist Party.
Any country suffering a large-scale and long-term conflict is at risk of sliding into a situation where “military necessity” and “national security” trump all other considerations
The ascent of natives of the Donbas into Ukraine’s high politics fostered this stereotype. In 2002, Viktor Yanukovych, who was governor of Donetsk region at the time, became the country’s prime minister, and many of his allies took leading positions in the government. During the 2004 Orange Revolution, when Yanukovych faced off the “pro-European” candidate Viktor Yushchenko, posters were stuck up around Kyiv with slogans mocking people from Donetsk (“Don’t piss in the lift, you’re not from Donetsk”; “Hey, you from Donetsk, don’t break the intercom”).
Stereotypes about Donetsk thus rose to the fore as part of pre-election “black PR”, promoting the split of Ukraine according to electoral preferences. But while the elections came to an end, the stereotypes remained. “This stereotype couldn’t vanish immediately, and it’s now been transferred to many displaced persons,” Butkevich tells me. “The war doesn’t help: the longer it goes on, the more casualties, the clearer it becomes that the war isn’t going to end, the louder the calls for limits to the rights of certain categories of people under the slogan ‘there’s a war going on’.”
For Butkevich, Ukraine isn’t unique in this regard. Any country suffering a large-scale and long-term conflict is at risk of sliding into a situation where “military necessity” and “national security” trump all other considerations. “Voices calling for all displaced persons from Donbas to be sent through filtration camps in order to find people aiding the ‘separatists’ have calmed down, but the ideas remain.”
Ukraine’s media aren’t coping with the displaced persons well: according to a monitoring audit carried out in autumn 2015, IDPs appear in one percent of reports on Ukraine’s central television channels.
Mass media often exploit negative stereotypes and muffle the problem. And if they do raise issues connected to IDPs, then they accent the positive stories, which don’t reflect the real situation. In 2014, when IDPs were still a new phenomenon, the media paid more attention to them, but there was a lot of negative coverage — hostile language was used far too often. Journalists are now trying to talk more and more about the positive aspects of Ukraine’s “new life”.
There’s nothing new in the way that media has covered IDPs in Ukraine. As Anastasiya Bezverkhaya, a media researcher, tells me, this situation fits into a wider framework of covering minorities, social problems and possible solutions to these issues. “This subject isn’t scandalous, it isn’t relevant for politicians. This is why there’s no interest in systematic coverage, just like other social topics.”
Traditionally, Bezverkhaia tells me, the press depicts socially vulnerable groups, including IDPs, as a “burden” for the majority or a “threat” to social order. It’s not surprising that society reacts to these images accordingly, with people justifying brute methods of solving these issues, or a refusing to engage with the idea that vulnerable groups need additional support.
This is a vicious circle, and IDPs are the only social group directly interested in getting out of this dead-end. But they’re spread out over the country, their rights are being violated, and they have no political representation. And while this situation remains, the demarcation lines, real and imagined, will divide Ukrainian society.