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Facebook lawsuit in Kenya could affect Big Tech accountability across Africa

It’s time for the social media giants to stop exploiting and traumatising low-wage workers in Africa

Facebook lawsuit in Kenya could affect Big Tech accountability across Africa
Mercy Mutemi, a lawyer representing a former content moderator, speaks during a news conference after filing a lawsuit against Facebook owner Meta Platforms Inc and its local content moderation contractor Sama, at the Milimani Law Courts in Nairobi, Kenya - REUTERS/Baz Ratner
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Facebook is facing yet more headaches over its content moderation in Kenya after human rights group Global Witness revealed that the social media giant had failed to detect hate-speech ads in the run-up to the general election on 9 August.

Facebook approved 20 adverts that included hate speech and incitement, which Global Witness had submitted as test cases. Meta, Facebook’s owner, boasted only last month about its readiness for the elections, waxing lyrical about how it was investing in people and technology.

The damning findings elicited a swift response from the National Cohesion and Integration Commission (NCIC), which threatened to recommend a ban on Facebook. The government immediately stepped in to reassure Kenyans – and the world – that it would not ban the platform or shut down the internet during the election.